This indicates the dish is rebooting or completing initialization.

• Power cycle the dish and wait at least 20 minutes while the dish initializes and acquires position.
  • Ensure the dish is located outside with a good view of the sky.
• If the dish continues to be stuck on 'booting", please submit a support ticket from the Starlink App. Tickets submitted via the app are sent with more detailed information related to your Starlink - helping us diagnose and resolve your issue faster.

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If you are a residential US or Canada customer and you're unable to get online or are suddenly offline, you can call 1-866-606-5103 in the US or 1-888-864-1321 in Canada for phone support. This service is currently in a trial phase and is only for Starlink customers in the U.S. and Canada who are dealing with connection issues. For other concerns, please submit a Starlink ticket. The phone line is open Monday to Friday, 6:00 AM to 6:00 PM Central Time.