You can return a purchased mount/accessory from the Starlink Shop within 30 days of delivery to receive a full refund. If you are outside the 30 day window, you are unable to return your order.

Here are the steps to initiate a return:

1. Navigate to the "Orders" page and click "View" next to the order containing the item you'd like to return.
2. Click "Return" under the order summary section and follow the steps to initiate your return.
3. If the "Return" button is not shown click "Contact Support" at the bottom of this topic within 30 days of receiving your order.
4. Select the the order number and include the item name in your message to reach Support for further assistance.