Within certain countries, Starlink may only be able to fully deliver packages or offer the option to return orders in select areas. If you have a shipping address outside of the cities suggested on the order checkout city field, you may have to pick-up your package at the nearest available DHL service point or arrange the last part of the delivery yourself. Similarly, if you want to return an order, you will have to drop-off the order at the nearest DHL available service point.
For a list of cities we currently accept deliveries and returns in countries with limited shipping options, review the options available below for your desired country.
Cities available to deliver/return:
100% coverage in the following areas:
Areas that are deliverable but have pick-up at DHL office:
No DHL delivery service to:
Currently, we are only able to fully deliver packages to or offer the option to return packages from the capital of the country (Juba) or its suburbs.
Cities available to deliver/return:
Can't find what you're looking for? Contact Support.