My refund was processed to an inactive card. What do I do? - Starlink Help Center

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My refund was processed to an inactive card. What do I do? - Starlink Help Center

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Account
Billing

Credits & Promotions

What is the regulatory fee in Mexico?

Phishing or suspicious emails or texts claiming to be from Starlink

Quebec Connectivity Program

Mobile Money - Payment Method

Additional FAQs

I live in an unincorporated area, how do I ensure my sales tax is correct?

Additional Information - Billing & Payments

Tax Exemption

Refunds

My refund was processed to an inactive card. What do I do?

My bank account has been cancelled/closed. How can I receive my refund?

When will I receive my refund?

How Billing Works

Payment Issues

Billing Issues

Electronic Invoice (E-Invoice)

Payment History

Change Payment Method

Which Factura will I receive? / Can I receive a Factura A?

Orders
Service Plans
Setup & Install
Specifications & Configuration
Troubleshooting

My refund was processed to an inactive card. What do I do?

Depending on your bank, if the account that the card was attached to is still active, the refund will still be successful. This also applies if the card has been reported lost or stolen. If it has been 15 business days and you have not recieved your refund, please reach out to Support for further assistance.

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My bank account has been cancelled/closed. How can I receive my refund?

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