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Starlink shop does not have the item I need. What do I do?


Starlink offers the ability to purchase most hardware from the Starlink shop, however there are some items that may only be ordered by Starlink Customer Support when there is a need for a replacement such as:

  • Power Supply AC Cable
  • Router AC Cable

Additionally:

  • Verify that the appropriate hardware is selected.
  • Parts not sold separately: Gen 3 POE Injector
  • Gen 2 Mesh Router can be purchased from the Starlink shop to replace your Gen 2 main router if needed.
  • We recommend visiting your local hardware store in the case additional parts for installation accessories such as grommets and bolts are needed.

Can't find what you're looking for? Contact Support.