If you encounter any issues during the setup or use of your router, you can factory reset it.

Starlink App (recommended):

1. Connect to your Starlink WiFi network and open the Starlink App.
2. Tap Settings > Router > Factory Reset.
3. Drag the slider to factory reset your Starlink router.

Notes:

• If the Starlink router is not associated to your account or connected to the internet, the manual factory reset instructions will appear.
• Factory reset using the Starlink App is not available if your router is in bypass mode.
• A WiFi network name is also called a SSID. A Wifi password can be referred to as a network security key, WPA key or WPA/SPA2 passphrase.
• Default WiFi network name appears as 'STARLINK' in device WiFi settings.
• Creating a WiFi name and password is optional, however we recommend securing your WiFi network. Your Starlink WiFi network is not password protected until you set the password.

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Starlink Mini Router Manual Factory Reset:

• Factory reset the Starlink Mini by locating the reset icon on the back.
• Press down firmly until you hear a click and hold for 3 seconds. The LED will blink quickly and shutoff when complete.

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Gen 3 Router Manual Factory Reset:

1. Locate the reset button on the back of the router, between the two RJ45 ports.
2. Using a paper clip (or something similar), gently press and release the reset button.
3. The light will rapidly blink white when you release the reset button, then slowly blink white as it reboots (this will take a few minutes).

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Gen 2 Router Manual Factory Reset:

1. Power cycle Starlink (unplug the router from power and then plug back in) 6 times in a row.
2. The router will take a few minutes to reboot, and will interrupt your service until you set up again. You can expect the light on the bottom of the router to be illuminated when complete.
3. The router will take a few minutes to reboot, and will require you to reconnect and set a new WiFI network name and password.

Also, if you have any Starlink Mesh nodes connected, you will need to factory reset them after resetting your primary router.

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Mesh - Gen 2 Router Manual Factory Reset:

1. Power cycle the mesh (unplug from power and then plug back in) 6 times in a row.
2. When repairing the node, make sure you connect to your primary Starlink router's network (not your mesh node's new network that appears after plugging it in)
3. Open the Starlink App. After 1-2 minutes, the Starlink App will prompt you with a "PAIR MESH NODE" notification.

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Gen 1 Router Manual Factory Reset:

1. Gently push the button on the bottom of the router until the light turns white and release.