1. Confirm your payment method is up-to-date. If not, then please update and attempt to confirm your order again.
2. Verify you are within the 7 day confirmation window. If the window has passed, your deposit has been cancelled and refunded.

If you are still experiencing issues and have confirmed your payment method is correct, and you are within your 7 day confirmation window, please select the thumbs down icon to request assistance from Starlink Customer Support.