- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is Starlink's fair use policy?
- What is the rent Starlink option?
- What is the Residential + Roam 50GB Mini bundle?
- I can't find my service plan?
- What is the "Roam" service plan?
- What is the Starlink family discount?
- What is a service line?
- What is the Starlink "Residential Lite" service plan?
- What is the recommended Starlink Kit for my service plan?
- What are the Starlink service plans?
- Aviation
- Priority (Business)
- API
- Dashboard
- What should I do if my boxes or kits are damaged?
- What information should business accounts include when paying by wire?
- How can a U.S. Government entity purchase Starlink?
- Who is a Starlink authorized commercial reseller?
- If I downgrade my plan, how does data consumption work?
- How do Starlink Business customers receive invoices?
- How do I install my power supply unit to prevent overheating?
- What are my Starlink's specifications for bulk shipments?
- Why do I need a service address for a mobile plan?
- If I have 2 terminals on my Premium mobile subscription, how do the terminals get service/how does switching work?
- When can I receive a packing list with the serial numbers for my Starlinks?
- Do I need a certificate of origin?
- How can I get a quote for Starlink for my business?
- How do I set up a child account?
- What is Starlink Business?
- Is Starlink available for purchase by Government entities?
- How do I upgrade to Starlink Business?
- If I cancel service as a business account, when will it end?
- Vendor & Supplier Documentation - W9 Form
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is Starlink's fair use policy?
- What is the rent Starlink option?
- What is the Residential + Roam 50GB Mini bundle?
- I can't find my service plan?
- What is the "Roam" service plan?
- What is the Starlink family discount?
- What is a service line?
- What is the Starlink "Residential Lite" service plan?
- What is the recommended Starlink Kit for my service plan?
- What are the Starlink service plans?
- Aviation
- Priority (Business)
- API
- Dashboard
- What should I do if my boxes or kits are damaged?
- What information should business accounts include when paying by wire?
- How can a U.S. Government entity purchase Starlink?
- Who is a Starlink authorized commercial reseller?
- If I downgrade my plan, how does data consumption work?
- How do Starlink Business customers receive invoices?
- How do I install my power supply unit to prevent overheating?
- What are my Starlink's specifications for bulk shipments?
- Why do I need a service address for a mobile plan?
- If I have 2 terminals on my Premium mobile subscription, how do the terminals get service/how does switching work?
- When can I receive a packing list with the serial numbers for my Starlinks?
- Do I need a certificate of origin?
- How can I get a quote for Starlink for my business?
- How do I set up a child account?
- What is Starlink Business?
- Is Starlink available for purchase by Government entities?
- How do I upgrade to Starlink Business?
- If I cancel service as a business account, when will it end?
- Vendor & Supplier Documentation - W9 Form
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
What should I do if my boxes or kits are damaged?
If your order arrives damaged, please contact Starlink Support via your Starlink account. Indicate how many boxes/Starlinks are damaged along with any photos if possible.
Can't find what you're looking for? Contact Support.