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Will I receive a partial refund if I ordered Starlink before a hardware discount was applied in my area?

Current customers - If you ordered within the 30-day period before a hardware discount (limited time offer) began, please reach out to Starlink Customer Support by submitting a support ticket for further assistance. (If you need help in creating a support ticket, please navigate to this FAQ)

New customers - If you are looking to order Starlink, please go to Starlink.com, enter your address, and click “Order now”.

  • If the price matches the discounted price on Starlink.com, you are in an eligible region.
  • If you see the non-discounted price, you are not in an eligible region.

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