The following instructions do not apply to users with Roam and Maritime service plans.
Updating your service address will disable service at your previous location, and returning to that address may not be possible. Starlink service is only guaranteed at the service address listed on your account. Using your Starlink equipment outside of its assigned service area may result in loss of connectivity or reduced performance.
Pricing for US Residential service plans varies by region. Customers in the United States or Canada who currently receive Regional Savings and update their service address to a region that is not eligible will have those savings removed and will be billed the full, original amount.
Customers with multiple Starlink Kits may update the service address for one kit without impacting the service addresses of their other kits.
Please allow up to 15–30 minutes for your account to reflect changes after updating your service address.
The requested location may be at capacity or not yet active for service. You may review availability on the Starlink coverage map at starlink.com/map. If you require service outside your designated service address, you may consider switching to a Roam plan. Instructions for changing your service plan can be found here.
If you encounter an error while using the mobile app, your app version may be outdated. Please ensure you are using the latest version of the Starlink app, or attempt the update through your account at starlink.com using a web browser.
Your new service address must be located within the same country used during your initial account signup. To use your equipment outside your service address, consider updating your service plan. Instructions for changing plans can be found here.
For permanent relocation to a different country, please review Starlink’s transfer requirements here.
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