Many questions are answered within our support topics, but if you cannot find the information you are looking for, or are still experiencing issues, the Starlink support team is staffed 24/7 in multiple languages to help.

Customers can contact support by creating a support ticket describing your issue. Our support team will reply either via message or by calling the phone number on your account as soon as possible.

Starlink registered offices listed online and on invoices are not staffed by customer support representatives and do not handle customer support inquiries, including deliveries or returns. Any customer support inquiries should be directed through starlink.com or the Starlink app as described above.

All orders placed on starlink.com are shipped directly to the customer. No intermediaries besides local logistics partners (DHL Express, Post Office, etc) will serve as pickup locations.

​

How to Create a Support Ticket:

From the Starlink App:

• The app is the preferred way to contact support because it automatically includes diagnostic information that helps resolve issues faster. Sign in, tap Support on the main screen, go to Messages, and select Contact Starlink Support.

From starlink.com:

• Sign in to your Starlink account, go to the Support tab, and click Contact Starlink Support. ​

---

​

Armenia

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: +37433522713
• If you don't have an account or can't access your account, contact us here. ​

Ghana

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: 0800 55 77 99
• In person: For customer support you can visit any of our retail locations here.
• If you don't have an account or can't access your account, contact us here.

​

Indonesia

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: 0078036219919
  • Business hours: 9am-6pm WIB; Monday through Friday
  • Available only to active customers with Starlink accounts registered to an Indonesia address
• By WhatsApp: +62 821 4271 5046
  • Business hours: 9am-6pm WIB; Monday through Friday
  • Available only to active customers with Starlink accounts registered to an Indonesia address

​

Israel

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: +972765996605
• If you don't have an account or can't access your account, contact us here.

​

Kenya

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: +254203893488
• If you don't have an account or can't access your account, contact us here.

​

Liberia

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: +231 88 712 3507
• If you don't have an account or can't access your account, contact us here.

​

Nigeria

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: +234 800 123 5240
• Local Office: 5th Floor, Wings Office Complex, West Wing 17A Ozumba Mbadiwe Avenue Victoria Island, Lagos
• If you don't have an account or can't access your account, contact us here

​

Oman

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: +968 800 73267
• If you don't have an account or can't access your account, contact us here.

​

Qatar

• Self-serve common questions in our Starlink Help Center.
• Create a support ticket here.
• By phone: +00 800 101281
• If you don't have an account or can't access your account, contact us here.

Get Starlink email updates here.